April 8, 2011
The County of San Diego Department of Child Support Services has created a Spanish-language version of its website, sandiegochildsupport.org. According to Census 2010 data, nearly one-third of the county’s population is Latino.
“This is another step in making child support services more accessible in our community,” said Department of Child Support Services Director Jeff Grissom. “Approximately 10 percent of our active case participants identify their primary language as Spanish. That’s almost 17,000 people who use our services who will now be able to access child support information 24 hours a day online in Spanish.”
The goal of the website is to educate users about the child support process, as well as better inform the Spanish-speaking community at-large about the services the department provides.
Visitors to the Department of Child Support Services site can learn about every aspect of the child support process, make payments online, apply for services, download forms and brochures, check on payment status and submit questions about their case online. The DCSS site attracts an average of 35,000 visitors per month, making it one of the most highly accessed County department sites.