Helen N. Robbins-Meyer
Helen N. Robbins-Meyer
Assistant Chief Administrative Officer
County of San Diego |
Helen N. Robbins-Meyer currently serves as Assistant Chief Administrative Officer for the County of San Diego. As the County's second-highest ranking executive, she works with the Chief Administrative Officer (CAO) in a Chief Operating Officer capacity to implement the Board of Supervisors' policies and manage an organization of over 15,000 employees and an annual budget of $5 billion.
Working with the CAO and executive team, Ms. Robbins-Meyer focuses on achieving excellence in all areas of County operations. Promoting excellent customer service, continuous measurable improvement and technology innovations have been particular priorities for her and her efforts have resulted in the County of San Diego being named one of the four best-run counties in the nation by Governing Magazine.
Ms. Robbins-Meyer uses her extensive private sector experience to infuse and maintain business disciplines throughout the County. She chairs the County of San Diego Audit Committee, Risk Oversight Committee and Information Technology Management Committee and serves on the Treasury Oversight Committee. She helped develop the County's General Management System (GMS), which guides operation of the County's 40 departments and has been recognized with many awards, including a San Diego County Taxpayers Association Grand Watchdog Award for accountability and excellence in government. Ms. Robbins-Meyer led integration of the GMS into every facet of County operations and uses the GMS to maintain the County's structurally-balanced budget, prudent reserves, top bond ratings and infrastructure maintenance and replacement program.
As Chair of the County's Information Technology Management Committee, Ms. Robbins-Meyer helped County executives establish a vision and technology strategy for the first decades of the 21st century. She's overseen implementation of the largest County outsourcing effort to date - an aggressive plan that contracted out computer and telephone services and implemented new enterprise resource planning systems. She is currently leading the County's GMS 2.1 Initiative, which is preparing the County workforce to become more technology-savvy, mobile, adaptable and responsive to change.
Ms. Robbins-Meyer joined the County in 1997 as the Deputy Chief Administrative Officer for the Community Services Group. With her focus on customer service and efficiency, she led the County's first managed competition process, in which County Fleet employees reengineered their operations to save taxpayers $1.6 million and beat all private sector competitors.
Before working for the County, Ms. Robbins-Meyer was the Director of Planning and Internal Operations at TRW, Avionics Systems Division, a $200-million aerospace division located in Rancho Bernardo. During her 15-year tenure at TRW, she held numerous roles in finance, contract and administrative management. She was a member of TRW's Group Information Resource Technology Council. Additionally, she played a key role in continuous improvement leading the division to ISO 9001 certification.
Ms. Robbins-Meyer holds a Bachelor of Arts degree in Government from the College of William and Mary. She resides in North County with her husband and four children.
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