IT Telecommunications Service Agreement
Schedule A Definitions Schedule A Definitions Appendix A.1 Sites Schedule A Definitions Appendix A.2 Assigned Contracts (Data Center) Schedule A Definitions Appendix A.2 Assigned Contracts (Desktop) Schedule A Definitions Appendix A.2 Assigned Contracts (Network) Schedule A Definitions Appendix A.3 [Reserved] Schedule A Definitions Appendix A.4 Contractor Software Schedule A Definitions Appendix A.5 Purchased Assets
Schedule 2.1 RFP, BAFO, Related Requests and Responses Schedule 2.1 Transition Plan
Schedule 3.2 Form Bill of Sale Schedule 3.3 Form Assignment and Assumption Agreement
Schedule 4.3 Operational Services Schedule 4.3 Appendix 4.3.1 Tools List Schedule 4.4 Asset-Upgrade-and-Refresh Schedule 4.7 Services Not Included in the Baseline Volumes
Schedule 5 Invoices and Reports
Schedule 7.2 End-User Satisfaction Surveys Schedule 7.3.1 Standards and Procedures Manual Topics List Schedule 7.6 Shared Resources
Schedule10.1.1 Contractor Key Personnel and Key Positions
Schedule12.1.1 Security Access Requirements Schedule12.1.1 Security Access Reqs Exhibit 12.1.1-1.CLETS System Security Requirements Schedule12.11 Business Associate Provisions
Schedule 14.1 Approved Subcontractors
Schedule 16.1 Fees Schedule 16.1 Fees Exhibit 16.1-1 Summary by Resource Unit Schedule 16.1 Fees Appendix 16.1-1a Sample Calculations (cover sheet 16.1-2 to be corrected on next contract amendment) Schedule 16.1 Fees Exhibit 16.1-2 Decomposition Schedule 16.1 Fees Exhibit 16.1-3 Maximum Annual Fee Schedule 16.1 Fees Exhibit 16.1-4 Application Services Labor Categories Schedule 16.1 Fees Exhibit 16.1-5 Renewal Fees Summary by Resource Unit Schedule 16.1 Fees Exhibit 16.1-6 Renewal Fees Resource Unit Price Decomposition Schedule 16.7 Benchmarking Methodology Schedule 16.8 Fee Adjustments Schedule 24.21 Parent Guaranty
Approved Contract Changes
Exhibit 16.1-1 Shared Storage, Level 1 and 2 NG/COSD-001 Video Teleconferencing Bridging Services NG/COSD-002 Network Wireless Access Point NG/COSD-003 Department of Child Support Services NG/COSD-004 Third Party COTS Software Licenses and Maintenance NG/COSD-005 Interim Process for support of Network Attached Printers, Scanner, Multifunction Equipment and Plotters NG/COSD-006 Interim Data Center Services NG/COSD-007 Interactive Voice Services NG/COSD-008 Printer Resource Units NG/COSD-009 Telephone Handsets NG/COSD-010 MASL Corrections NG/COSD-011 Engineering Workstation Resource Units NG/COSD-012 revision 1 OIPC Hardware and Software Support NG/COSD-013 MASL Corrections NG/COSD-014 MASL Corrections NG/COSD-015 Ruggedized Laptops NG/COSD-016 Convertible Tablet Computer Resource Units NG/COSD-017 Optional Item Pricing Catalog (OIPC) NG/COSD-018 Mobile Computing Device Hard Drive Encryption NG/COSD-019 Immutable Storage Resource Unit NG/COSD-021 Clarify Requirements for Asset Transfer to San Diego Futures Foundation NG/COSD-023 Video Streaming and Archiving Services NG/COSD-026 Enhanced Format for Printer Resource Units NG/COSD-032 Revised Engineering Workstations NG/COSD-036 Model Replacement for Monochrome Network Workgroup Printer
Information Technology and Telecommunications Outsourcing PowerPoint Presentation
