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Employee Development Division

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5530 Overland Avenue, Suite 210
San Diego, CA 92123-1219
Phone: (858) 505-6633 Fax: (858) 578-5780
Email address: countytraining.fgg@sdcounty.ca.gov
Office Hours: 8:00 a.m. to 5:00 p.m. (Monday - Friday)

The Employee Development Division is dedicated to enhancing the work environment and improving the quality of life for San Diego County employees through various training and development programs. The areas of concentration within Employee development encompass:

Professional Development
The Employee Development Division provides professional development opportunities to San Diego County employees that allow them to excel in their current jobs so that they can continue to deliver quality services to San Diego County residents.
 
County-Wide Training
Countywide training is centralized in the Department of Human Resources, which provides development programs applicable to County employees across department lines. In order to meet County and State requirements, Human Resources provides training in sexual harassment prevention, diversity, workplace safety, and more.
 
Strategic Career Development
To support the County in retaining and promoting qualified employees, the Employee Development Division provides a Leadership, Management, Supervisor, and Administrative Support Academy.
 
Distance Learning Program
The Department of Human Resources currently provides online training courses and resources that assist in developing an employee's career with the County of San Diego: Resumes that Get Results, Interviews Made Easy, and Stress Management.
 
Customer Service Program
The Customer Service Center provides support and development to provide all employees with the tools necessary to provide quality customer service to the citizens of San Diego County. The functions of the Customer Service Center include implementing customer satisfaction surveys, distributing survey results, coordinating customer service improvement projects, and developing and conducting customer service training.