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Accela Updates

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Dear Customer,

The County is making enhancements to our business process and computer systems in Planning & Development Services (PDS) and in Public Works (DPW) that will help us provide an even better online experience for you. 

On November 26, 2012 we launched a new online permit system that enables you to research and apply for permits, and obtain other planning and development information through a single website.  This effort is aligned with our commitment to provide transparency and robust online services for you, our customers.

Below you will find helpful online guides and other updates on the respective departmental websites about the launch of the new system.  As always, if you have questions or need help accessing our online services, please call us at 858-694-2960.

Thank you again for your continued business with the County of San Diego and your patience and understanding as we enhance our computer systems to serve you better.

Department of Public Works
http://www.sdcounty.ca.gov/dpw/index.html

Department of Environmental Health
http://www.sdcounty.ca.gov/deh/

SYSTEM HELP GUIDES:

Accela Citizen Access - How to check your record status

Accela Citizen Access - How to conduct property research

Accela Citizen Access - How to research permit inspection history

Accela Citizen Access - How to attach your CSLB license to your account

Accela Citizen Access - How to apply for a building permit

Accela Citizen Access - How to run reports for building permits

Accela Citizen Access - How to print a building permit invoice

Accela Citizen Access - Roof-mount solar PV online application guidance

Accela Citizen Access - How to check your trust account

Accela Citizen Access - How to read your trust account statement

Accela Citizen Access - How to make online deposits to trust accounts

Accela Citizen Access - How to make online payments to records

Accela Citizen Access - How to schedule inspections online

Selectron Inspection Hotline IVR - How to schedule inspections

Accela Citizen Access - How to file Code Compliance complaint